Privacy Policy


This site is run by myself, Claire Dunniece & my husband Piotr Walkowski. We are the Directors of this Private Limited Company – Prana Yoga Retreats Limited.

I greatly value my students and clients privacy and will always treat any information you impart to me as confidential whether that be formal information gathered or personal information communicated to me before, during or after class.  I am committed to protecting your privacy and safeguarding any personal details. If you ever have any concerns about your data or privacy please contact me immediately. The following sets out my policies as protector of your data. 

 

What information do I collect from you?

Information is collected from you when you inquire or book a class, event or retreat. This information is collected via the manner you contact me be it through phone, text, email, social media messaging, website contact form or through my online booking system. 
Information I may ask for:

– Name, email address and mobile phone number. 

– Previous yoga experience and any health conditions/injuries that may affect class participation. 

 

 Each time you attend a retreat with me you will be sent a registration form from Prana Yoga Retreats Limited prior to the retreat commencement.
You will usually be asked for 

– your name, address, email address and mobile phone number

– emergency contact info

– details of any injuries/health concerns that may affect your participation in my yoga classes. – details of any dietary concerns so we can look after you when preparing meals.  

– details of any medication you are on. This is to ensure your wellbeing in the unlikely event of a medical emergency.

 

How do I use this information about you?

 

– to place your booking and process transactions.

– to forward essential information relating to your booking.

– to communicate class and schedule updates to you, (should you consent to receive updates)

– to communicate event and retreat updates to you, (should you consent to receive updates)

– to send you any requested information. 

– to ensure your safety and wellbeing in class and to personalise your experience.

– to ensure your safety and wellbeing where food is being prepared by Prana Yoga Retreats Limited.  

– to request feedback from you

 

Bookings

A third party booking system ‘bookwhen’ is integrated into my website. This system is used to track bookings for classes, events and retreats made both directly through the website and any other means of communicating with me.  Should you book a class, event or retreat your details may be entered into this system. These details may be used by me to contact you for the reasons listed above.
You can view bookwhen’s privacy policy here: https://bookwhen.com/privacy

 

Online Payments

Payments taken via ‘bookwhen’ are processed by a safe and secure third party system ‘Stripe’. Your payment details are encrypted and I do not have access to your card information.  

You can view the Stripe privacy policy here https://stripe.com/gb/privacy

 

Marketing
Email marketing is delivered to you via third party newsletter software, Mailchimp

The only data input into this system is your email address. You may opt out at any time by clicking the ‘unsubscribe’ button at the bottom of any email sent by me or by contacting me directly as detailed below.
You can view the Mailchimp privacy policy here https://mailchimp.com/legal/privacy/


Text Marketing is delivered to you via Eir.ie The only data input into this system is your name and mobile number. You may opt out at anytime by texting the word STOP to 085 7714431 or by contacting me directly as detailed below. 

You can view the Eir privacy policy here: https://www.eir.ie/.content/pdf/privacy/eir-Privacy-Policy.pdf

 

 Your Data and Opt-Out

 

You have the right to opt out of any correspondence or advise me to delete your information. You can do so by contacting me at any time:

 

Claire Dunniece

Cork Yoga with Claire
Old Town House
Main Road

Ballincollig
Cork 

Email: namaste@pranayogaretreats.eu

 

Policy Updated: 17/06/2020